| Staff training and development: Staff training is the difference between an excellent customer experience which leads to repeat business and referrals or a truly forgettable one. Your staff need both the knowledge and the confidence to provide a warm, professional welcome and go the ‘extra mile’. t4 offers tailored courses in Customer Service and Leadership. You aim to exceed customer expectations every time, let us show you how. |
Search engine optimisation/marketing: Search engine optimisation and search engine marketing are most successful when working together. SEO relates to the natural or organic listings and is managed through the structure and content of the website as well as achieving external links. SEM is paid search advertising which is a flexible, targeted tool where it is easy to keep track of return on investment. t4 will show you the best strategy. |
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| Website design: The hotel website is often the first contact that a potential customer will have with your hotel. You need to ensure that the website is easy to find through search engines as well as effective at convincing customers to book with you. t4 partnership has experience in web design as well as in the hotel industry; a winning combination |
Hotel quality audit and advice: Hotels must continually strive to stay ahead of the changing expectations of travellers who are becoming more demanding as they take shorter, more frequent holidays. It is difficult to see the accommodation offer clearly when you are involved in it every day. This is where the t4 ‘fresh pair of eyes’ comes in to provide both industry expertise and practical advice. |
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| Website analysis: Your website is often the first time a customer will see the hotel. The website must grab the customer’s attention and show them what is unique and special about the hotel with a clear pathway towards making a booking. A simple and easy to use website will be the most effective. t4 partnership has specialist knowledge in developing websites that work. |
IT services: When running your business it is crucial that your IT runs smoothly. This can include anything from the hosting of your website and email through to the administration of your servers. The t4 partnership provides solutions to all your IT needs. To find out more visit our dedicated IT services website |
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Welcome to the t4 partnership t4 partnership is a hotel consultancy which delivers solutions for staff training and development, search engine optimisation, search engine marketing and quality improvements in the hotel. Additionally the t4 partnership provides a range of IT services including web hosting, server administration and management of IT networks. |