We have more than 10 years experience in the tourism industry and are here to work alongside you, listening to your needs and providing advice, support and solutions. There are 3 founding partners of the t4 partnership and we are all passionate about delivering excellent service. We'd love to tell you more about us, please get in touch contact us
Claire Burbidge
Claire has worked in tourism for the past 10 years and has been involved in both marketing and customer service roles. Claire has experience in buying advertising in print media, designing adverts and preparing them for print. She has worked extensively in the online marketing arena becoming an expert in search engine strategies for both organic searches and paid for advertising. Claire is particularly skilled in developing opportunities for small businesses to be strategic and effective with their marketing budgets. In the past 3 years Claire has also developed a passion for customer service delivery. She has been involved in developing training packages and putting together strategies to ensure that customer service is always developing ahead of customer expectations.
Lisa Farron
Lisa started her career in tourism nearly 12 years ago booking hotels in a call centre for the London Tourist Board (now VisitLondon). This initial grounding enabled her to develop an in-depth knowledge of the London hotel market. Since then she has worked on a variety of projects helping hotels to improve the quality of their accommodation offer. Lisa feels very passionately that small hotel businesses in London need help and support to be able to compete with the influx of branded accommodation into the market and to fill a very real consumer demand. Latterly Lisa has been working on improving website functionality and design to deliver powerful online booking solutions across a range of products. Her particular speciality is hotel booking systems.
David O'Dwyer
David has nine years experience working within the IT industry four of which have been spent within tourism. His background includes working in a multitude of areas ranging from web server maintenance through to business IT support.
Recently David has been working with a variety of companies to improve their IT infrastructure, specifically helping them highlight areas of concern and resolving any issues that emerge.
Having adopted a hands-on approach to new technologies, David has developed a keen interest in the internet and how it relates to business. Over the years he has helped companies realise the potential of web technologies and bring their ideas online.