t4 partnership’s Leadership training course seeks to offer something unique in the market both in terms of content and delivery. Our course is aimed at team leaders or managers in the hospitality industry. The type of staff to benefit from our Leadership training are hotel general managers, front office managers, food and beverage managers and housekeeping team leaders. The course is beneficial for new leaders and managers but can also serve as a perfect refresher for more experienced staff.
The information below gives a picture of our aims in terms of delivery of the training course and a suggested outline of the course content. The course is delivered in two sessions each lasting 3 hours and the optimum number of delegates is between 8 and 10.
Delivery
The Leadership training course is developed bespoke for your company. We meet with you prior to the training to understand the core values and code of practice of your company so that these can be reflected in the details of our training course. We can also assist you in evaluating your staff’s current performance and design the content of the course to reflect the needs of your organisation.
Content
The Leadership training covers an extensive range of topics. Each course is developed specifically for the organisation depending on the staff being trained and their particular needs and requirements. The content below gives a comprehensive list of the core modules that can be covered.
Foundational Principles
In this introduction to the training course we address the following areas:
- Defining and acting upon your circle of concern and influence
- Understanding the urgent vs important conflict
- The servant hearted leader
Motivating your Team
- Understanding the importance of vision
- Creation and implantation of vision
Styles
- Understanding and responding to working styles
- Understanding and working with different learning styles
- Developing methods of engaging different team members
Time Management
- Identifying your current time management problems
Mentoring your team
- Understanding the principles and benefits of PDP’s
- Learning how to develop and implement PDP’s
- Learning how to work with PDP’s
Communications Skills
- Body Language
- Listening Skills
- Giving feedback
Benefits for the delegate
The t4 partnership's Leadership training course is designed to teach new or struggling managers the skills and principles needed to run a happy and successful department. It also seeks for re-motivate and re-energise more experienced managers to improve and develop their managerial techniques and departmental strategies.
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