Staff training and development
Staff training at t4 partnership is targeted, personalised to your requirements whilst remaining affordable. As experts in customer service delivery we can assess the strengths and weaknesses of your front-line activity and provide a tailor-made on-site training solution that will enable your staff to exceed customer expectations every time. More....
Hotel Health Check
The Hotel Health Check involves a review of the key areas of your business to identify the strengths and weaknesses and where you need to concentrate your resources. The Hotel Health Check will examine the quality of hotel, service offered by staff and the current marketing activity including the website. More....
Website design
The hotel website is often the first contact that a potential customer will have with your hotel. You need to ensure that the website is easy to find through search engines as well as effective at convincing customers to book with you. t4 partnership has experience in web design as well as in the hotel industry; a winning combination. More...
Website analysis
Your website is a powerful tool to let customers know about your product. t4 partnership will analyse your website for usability, functionality and design. t4 can either improve the current website or offer a complete rebuild. More...
Marketing strategy, search engine marketing and search engine optimisation
Managing the marketing for a hotel can be very time consuming especially when you have a small budget and are not sure the best way to spend it. t4 partnership can help you to analyse different marketing opportunities to select the most effective for your hotel and can also optimise your website and show you how to advertise with Google AdWords. More...
Hotel quality audit and advice
t4 partnership will audit your hotel and give feedback on all aspects of the offer. When managing your hotel business it is often difficult to see objectively the areas that need improving and where the money should be spent. t4 partnership can analyse the strengths and weaknesses of the current accommodation offer and advise on the next steps to improvement. More...